Schneider Electric

The Programme

We are now hiring Interns for our H2 2025 cohort!  

Internships will start in 2 batches: June 2025 or July 2025. 

Please indicate your availability in your application. Students who can commit full-time will be preferred.  

Join us as a Quality Intern to make an impact!    

What You Will Do

• Support the Front Office Quality team in handling customers’ post-sales quality complaints and issues to eliminate dissatisfaction. 
• Apply & enhance the process to resolve quality complaints quickly & effectively using Customer Relationship Management (CRM) software e.g., Salesforce. 
• Understand the escalation routes for major customer issues to the appropriate organizations and support collaborative resolution in the customers’ best interest. 
• Use Data Analytics & Visualization tools such as ThoughtSpot & Tableau to identify top quality issues and launch projects & initiatives to address them. 
• Collaborate with other organizations and various internal & external stakeholders to contain, correct, and prevent problems affecting customers. 
• Contribute towards the execution of containment actions for known problems. 
• Implement Issue to Prevention (I2P) processes & frameworks to drive resolution. 
• Participate in customer site visits to address complaints and present resolutions. 
• Review Technical Analysis reports before presenting to customers.  
• Coordinate Technical Expert interventions when required. 
• Develop logistics management skills, including management & monitoring of warranty returns e.g., RMAs. 

Required Skills and Abilities

• Education: Bachelor’s Degree in Engineering.    
• Customer-oriented mindset.  
• Experience in handling customer inquiries will be an advantage. 
• Good coordination, problem-solving, and analytical skills.   

Looking to make an IMPACT with your career? 

When you are thinking about joining a new team, culture matters.  

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.   
We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. 

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambitions into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. 

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. 

Become an IMPACT Makers with Schneider Electric – apply today!  

About Us:

Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries.  

With a global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.

In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.